AI Front Desk · Built for Custom Jewelers

Built for jewelers
whose hands are full.

GemDesk answers every call, replies to every DM, and books consultations with a deposit collected — around the clock. Done for you. Live in two weeks.

Apply for Early Access Hear the AI →

No software to manage  ·  30-min setup call  ·  Live in 2 weeks

Calls answered 24/7
Deposits collected at booking
Leads followed up automatically
Sound familiar?

Your leads aren't disappearing.
They're just not getting answered.

01

A client calls while you're at the bench. It goes to voicemail. They don't leave one.

02

An Instagram DM comes in asking about a custom piece. You see it eight hours later.

03

A consultation no-shows. No deposit was collected. You blocked off two hours for nothing.

Try it right now

Don't take our word for it.

Call the number below. An AI answers, handles questions about services and pricing, and offers to book — with a deposit collected on the spot. That's exactly what your clients get.

+1 (480) 418–6966

or

See the demo site →
When you call, the AI will
  • Answer on the first ring and introduce the studio
  • Answer questions about services, process, and pricing
  • Offer to book a consultation and collect a deposit
  • Hand off to you or take a message, if asked
Your new front desk

Every inquiry answered. Every channel covered.

Whatever channel a client uses to reach you — phone, website, Instagram, Facebook — they hear back immediately, at any hour. One setup call, and we handle everything from there — you stay at the bench.

Phone
Answers every call, 24/7
Always on
Website
AI chatbot answers every visitor, 24/7 — no one needs to be at a computer
Always on
Instagram
DMs answered in seconds
Automated
Facebook
Every message answered, automatically
Automated
What's included

Everything included. One monthly retainer.

No tiers. No add-ons. Every client gets the full system.

Always-On Inbox

  • Calls answered 24/7 — even when you're at the bench
  • AI chatbot answers website visitors instantly, 24/7 — no human required
  • Instagram DMs replied to in seconds, with a booking link

Booking & No-Show Protection

  • Clients book directly on your calendar — no back and forth
  • A deposit is collected at booking — no deposit, no appointment
  • Automated reminders — text and email — before every appointment

Reputation on Autopilot

  • Happy clients get a direct link to your Google review page — right after their appointment
  • Less-than-perfect feedback comes to you privately — not Google
  • Every review gets a response. Automatically.

Lead Nurture & Reactivation

  • Inquired but didn't book? A follow-up sequence fires automatically.
  • Past clients who've gone quiet get a message that brings them back.
How it works

One call. Two weeks. Then it runs itself.

After that call, the whole thing runs without you.

01

One setup call (30–45 minutes)

We learn your services, pricing, and how you take appointments. That's the only time we need from you.

02

We build and test the whole thing

Full setup takes about two weeks. Before anything goes live, you review and approve the AI responses. If something sounds off, we fix it.

03

It runs on its own

Every call answered. Every DM replied to. Every appointment booked and confirmed. We check in monthly. You don't lift a finger.

Katie, founder of GemDesk
Who's behind GemDesk

You're working with a person, not a platform.

I'm Katie, and I build and run every GemDesk account personally. When you sign on, you're not handing your front desk to a call center or a faceless app — you're working directly with me. I'm taking on just a handful of jewelers to start, so I can build each front desk by hand and stand behind what it does. Your results are how GemDesk earns its next client — so they matter to me as much as they do to you.

— Katie
Now accepting applications

Two weeks from now, every call gets answered.

We're working with our first group of independent jewelers — direct access to us, not a support ticket. One 30-minute call, and your full front desk is live across phone, website, Instagram, and Facebook. Two weeks from now, every inquiry gets answered.

Apply for Early Access Call the demo first →
Now accepting applications

Let's get you set up.

Fill out the form and we'll be in touch within 24 hours to schedule a quick call. No commitment — just a conversation.

Questions

The things jewelers ask first.

What exactly is GemDesk?
GemDesk is a done-for-you AI front desk for independent jewelers. It answers every call, website chat, and Instagram or Facebook message the moment it comes in — around the clock — then answers questions, books consultations, and collects a deposit, so an inquiry never goes cold while you're at the bench. It isn't an app you operate; it's a service we build, train, and run for you.
Who is GemDesk for?
Independent custom jewelers — studios where the work is high-value, the phone and Instagram are where clients reach out, and there's no receptionist to catch everything while you're making pieces. If calls go to voicemail and DMs sit for hours because your hands are full, that's exactly the gap GemDesk fills.
Do I have to learn or manage any software?
No — that's the whole point of done-for-you. We set up, train, and run everything behind the scenes. You get one simple app to see your customers, conversations, and bookings whenever you want, but you never have to configure or operate anything.
Will the AI sound like my studio, or like a robot?
It's trained specifically on your studio — your services, your process, and the way you talk about your work. Before anything goes live, you review and approve how it responds, and if something sounds off, we fix it. Nothing your clients hear or read goes out without your sign-off.
What happens if the AI can't answer something, or a client wants a person?
It hands off to you. For anything beyond the everyday questions — an upset client, a complex custom request, or someone who simply asks for a human — GemDesk passes it to you, and on a call it can transfer to your line or take a message so nothing slips. You decide how those handoffs reach you.
Which channels does GemDesk cover?
Phone, your website chat, Instagram DMs, and Facebook Messenger — all answered automatically, 24/7. Whichever way a client chooses to reach you, they hear back right away.
How long does setup take, and what do you need from me?
One setup call of about 30 to 45 minutes to learn your studio, and you're typically live in about two weeks. After that it runs on its own, and we check in monthly. That call is the only real time we need from you.
Do I have to change my phone number?
No — you keep the number you already use, the one on your website, your Google listing, and your business cards. During the setup call we forward your calls to GemDesk in a few minutes; there's nothing to switch or transfer. Your customers dial the same number they always have, and any call that needs you can still ring your cell.
What does it cost?
It's one flat monthly retainer that includes the entire system — no tiers and no add-ons, every studio gets all of it. We're working with a small first group of jewelers at founding pricing, and we'll walk through the number together on a quick call once we know it's a fit for your studio.

Still have a question? Apply for early access and we'll talk it through.